Q1: Are you a trading company or manufacturer? A1: Yes, we are a manufacturer with designing, manufacturing, marketing and exporting.
Q2: Does your company get any quality certificates? A2: Yes, we have got the certificates of CE/EU, LFGB and SGS.
Q3: What primary products does your company provide? A3: Our main products are 100% melamine tableware, supermarket tableware, melamine color tableware, kids tableware set and cutlery, glassware, placemat etc for Restaurants & Hotels, which are hot selling in China, Europe, America, Middle East and Southeast Asia.
Q4: What is your payment terms? A4: In general, we quote EXW or FOB price, payment 30% deposit by T/T before production, 70% balance paid within 7 days before loading.
Q5: What's your production Lead-time for bulk order? A5: Regular lead-time, 30-35 days after deposit received and artwork confirmed.
Q6: What's the lead-time and cost for sample? A6: We are glad to provide 1-3 free samples for our original products, shipping charge on buyer's cost. It will be already in 6-10 days. Proofing sample will be charged according to the design, the cost will be refunded after ordering. It takes 10-20days.
Q7: What is your Minimum Order Quantity( MOQ)? A7: Normal order MOQ is 300pcs, Customized order is 1000-2000pcs.